Compassion

“You listen to people”

“You’re empathetic, yet draw clear boundaries and set expectations”

“It’s rare that people are heard, understood, and can get unbiased feedback”

“People did not feel like they were in trouble, but rather they understood they were playing an important role in dealing with a serious matter”

“The ability to be kind and to acknowledge to people that are going through this process can be difficult, and at the same time to be able to ask very difficult questions of individuals”

Connection

“You have a great way with people - you are direct, you say it like it is, but always with a lot of understanding, empathy and context - you have the ability to explain things in a way that people understand or relate to”

“You have a way with people that allows for an instant connection. What you see is what you get and I love how real you keep it. You can lighten any situation with your sense of humour”

“You have great insights into people, with a combination of empathy and clarity”

“You are able to build rapport quickly and help people feel confident that you have their best interests at heart”

Trust

“Saira differed from several of the employer’s other human resources managers inasmuch as she was very forthcoming and willing to establish a trusting relationship that ultimately paid large dividends for the employer. I would add that she is simply the hardest working human resources manager I have had the pleasure to work with. I highly recommend her”

“People liked and trusted you”

Insight

“She was able to look at the situation with objectivity, did not just focus on the investigation, but also organizational culture, which in this case played a large role in why things unfolded as they did”

“Also, your ability to approach situations from a big picture perspective - analyze information and then provide well thought-out solutions”

“You are able to see different sides of an issue very clearly and deftly balance all of the considerations all while coming to the right conclusion and taking the right business-oriented action”

“Your solutions to situations are very nuanced and thoughtful, appropriate to the circumstances”

Clarity

“She communicated clearly, she kept in contact with me as the investigation proceeded, she laid our clear timelines and then worked very hard to meet the deadlines”

“She is clear about her role. She provided an excellent understanding of what the investigation would entail, the scope of the investigation, and she was very openabout the process she uses when investigating.”

“You are able to see scenarios from a fair and equitable view versus getting stuck in the politics and the messy people emotion.”

In short, I work hard to make sure my clients feel confident and clear about what happened, and supported as they move forward.

“Saira was professional, clear, organized and did a great job of keeping me informed at every step of the investigation process. She was very knowledgeable and offered me practical advice and guidance throughout the investigation.  What I most appreciated was her thoroughness, her confidence and her kindness”